Privacy Policy
Your Privacy Matters
At Equitable Oncology, trust is fundamental to everything we do. We are committed to protecting your privacy and handling your personal information responsibly, transparently and in accordance with the New Zealand Privacy Act 2020.
This Privacy Policy explains what information we collect, how we use it, where it may be sent, and the choices available to you.
Information We Collect
Depending on how you interact with Equitable Oncology, we may collect information including:
- Your name.
- Email address.
- Organisation.
- Telephone number (if provided).
- Enquiry details.
- Donation information.
- Newsletter subscription preferences.
- Information you choose to provide through our website or when contacting us.
We only collect personal information that is necessary to support our charitable activities and the services we provide.
How We Use Your Information
We use your information to:
- Respond to enquiries.
- Process donations.
- Provide donation receipts.
- Send newsletters or updates where you have chosen to receive them.
- Develop partnerships and collaborative relationships.
- Improve our website and communications.
- Meet our legal and regulatory obligations.
We will only use your personal information for purposes that are consistent with why it was collected.
We do not collect health or medical information about you through this website. If you contact us about accessing treatment, please note Equitable Oncology is a funding and access organisation, not a treatment provider — see our Terms of Use for more detail.
Protecting Your Information
We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure. Access to personal information is limited to authorised individuals and trusted service providers who require it to perform their roles.
How long we keep your information: we retain personal information only for as long as necessary to fulfil the purpose it was collected for, meet our legal and tax obligations (including donation records required for charitable reporting), and support our relationship with you. Where information is no longer needed, we securely delete or de-identify it.
Sharing Information, Including Overseas
Equitable Oncology does not sell personal information.
We use trusted service providers to help run our website, process donations, manage our supporter relationships, and communicate with you.Some of these providers are based overseas, including in the United States — for example, our payment and donation platform, our customer relationship management (CRM) system, and our website hosting and analytics providers.
New Zealand privacy law places specific requirements on sending personal information overseas. Before doing so, we take reasonable steps to ensure your information will be protected to a standard comparable to New Zealand law — including by requiring our overseas providers to agree to contractual data protection terms covering how they handle, secure, and use your information, and by limiting what we share with each provider to what is necessary for the service they provide.
Some countries, including the United States, may not have privacy laws directly equivalent to New Zealand's. Where we rely on your consent for a specific overseas disclosure, we will tell you this clearly at the time.
We may also disclose information where required by law.
Your Choices
You may:
- request access to your personal information;
- request correction of inaccurate information;
- unsubscribe from email communications at any time, using the unsubscribe link included in every email we send; and
- contact us with any questions about how your information is managed.
If you are not satisfied with how we have handled your personal information or responded to your request, you have the right to make a complaint to the Office of the Privacy Commissioner (privacy.org.nz).
Contact
If you have questions about this Privacy Policy or how your personal information is handled, please contact: